Frequently asked questions

If you do not find the answer to your question below, call us at 716-845-8788.

general

IceCycle is a cycling challenge meets fundraising event. Riders can register for one of 11 forty-five minute sessions at Buffalo RiverWorks or live stream any session from home. Sessions are instructed by individuals from some of Buffalo’s best cycling studios.

The funds raised during IceCycle support cutting-edge research being done at Roswell Park. To learn more about where the funds go here.

fundraising

Yes. The fundraising minimum for the in-person riders is $200 and for at home riders is $100. Your $25 registration fee will count toward your fundraising efforts.

To be eligible for rewards, all funds must be turned in by March 20. Fundraising will close on March 31, 2021.

You will be responsible for making up the difference. If you’re coming out to the in-person event, we will accept credit card payments to reach the minimum. If you’re doing the at-home version, you will only get access to the livestream if you’ve met the minimum by 12 p.m. on Friday, March 19.

Check donations can be mailed to:

Roswell Park Alliance Foundation
PO Box 644
Buffalo, NY 14240-0644

Make sure the check is made out to “IceCycle” and the participants’s name is listed in the memo field.

Donations can also be dropped off by appointment only to the Roswell Park Alliance Foundation office. Call 716-845-8788 to schedule a drop off.

WAYS TO PARTICIPATE

Riders can participate in one of two ways.

  1. A 45-minute in-person session at Buffalo RiverWorks
  2. Live stream any of the RiverWorks sessions at home on your stationary bike

We are working hard to create resources for our riders to ensure everyone understands how to safely participate in IceCycle. We are looking forward to sharing more details in the coming weeks. In the meantime, here are a few tips:

  • Wear a moisture-wicking face covering or mask
  • Maintain at least a 6-foot distance from others at all times
  • Wash your hands often

We are continuing to monitor the situation and will make adjustments as the event gets closer to ensure the safety of our riders. If you, or someone you have come in contact with, is sick, has a known exposure or is at-risk of spreading the virus, you should stay home.

For more information, check out the CDC’s website here.

If we cannot hold an in-person event due to COVID event restrictions we plan to shift to an alternate experience including live streamed classes from home. We will make the decision on the event format by Monday, March 15.

If by event date, we are still in the Orange Zone and cannot hold the in-person event that you registered for, we will work with you to find a way that each rider can participate in an alternate experience.

FACEBOOK FUNDRAISING

Unlike a basic link share, Facebook Fundraiser posts are rich and dynamic posts that motivate more friends to donate quickly. Posts through a Facebook Fundraiser include an image, story, thermometer, donate button, and more. You can easily invite all of your friends, and they will see updates from the fundraiser, as well as from other friends who donate. Your friends are also encouraged to invite and share with their friends, which means you may receive gifts from people you don’t even know who were moved by your story! Facebook also provides you with a quick and easy way to check your progress – including donations that come in through your IceCycle page or your Facebook Fundraiser.

When you create a Facebook Fundraiser, your personal story and fundraising goal will be populated in Facebook. A cover photo and fundraiser name are also provided. Following creation of your Facebook Fundraiser, all donations will sync, meaning all donations received either on Facebook or through your personal page will be included in thermometers in both places.

When connecting your personal fundraising page to a Facebook Fundraiser, Facebook receives information on the campaign you are fundraising for and your personal story from your personal page at the time of the connection. On an ongoing basis, Facebook also receives updates on the amount of funds you have raised in order to keep the thermometer on your Facebook Fundraiser synced to the thermometer on your personal page. Facebook does not receive information about donors who donate through your personal page.

Yes. When you update your fundraising goal on your personal page, your goal will also be updated on your Facebook Fundraiser. However, if you update your goal in Facebook it will not update the goal on your personal page. For consistency, we recommend that you do not update your goal on Facebook.

No. Following the creation of your Facebook Fundraiser, updates to your story or photograph on your personal page will not be reflected on your Facebook Fundraiser. This allows you to tailor content appropriately in either location.

From your Facebook Fundraiser, click “…More” under the invite button, then click “Edit Fundraiser”. Changes that you make to your cover photo or description on Facebook will not be reflected on your personal page. This allows you to tailor content appropriately in either location.

This means Facebook Fundraising has completed. All Facebook Fundraisers are scheduled to end April 1st.

Yes. Fundraisers are public, so anyone can see them. Only people with Facebook accounts can make a donation.

From your Facebook Fundraiser, click “…More” under the invite button, then “Delete Fundraiser”.

You must first be registered for IceCycle. To connect with a Facebook Fundraiser, log in to your Fundraising Dashboard and click to connect with Facebook. Accept Facebook’s permissions and your new Facebook Fundraiser is created!

Existing Facebook Fundraisers cannot be linked to a Ride for Roswell page. You must visit your Fundraising Dashboard to create a new Facebook Fundraiser. Facebook Fundraisers not created through the Fundraising Dashboard will not sync to your thermometer and Roswell Park. We recommend you delete any existing Facebook Fundraisers that you were previously using to collect donations for IceCycle and then visit your Fundraising Dashboard to create a new Facebook Fundraiser.

Because the personal page does not allow for public display rules the donor could set on Facebook (ie. friends only or friends of friends), all donors display on the personal page as “Facebook Fundraiser”. Please have your donor contact us at 716-845-8788 or icecycle@roswellpark.org if they would like to update the public display name on the honor roll.

Yes, all donations will go towards your personal IceCycle campaign and Roswell Park.

When someone makes a donation through a Facebook Fundraiser, a payment receipt is sent to the primary email listed on the donor’s Facebook account. This payment receipt includes the organization’s tax ID number and confirms that the person has made a donation as a charitable contribution and that they’re not receiving any goods or services in return.